Smart Stay: in with your code, on your schedule
No front desk, no queues and no waiting for anyone. You book on our website, receive everything you need before you arrive and check in whenever you like. And if you need us, we’re on the phone 24 hours a day.
How it works
Your stay, no waiting
Book on our website, get everything you need before you arrive and check in on your schedule, even in the middle of the night. And if you need us, we’re on the phone 24 hours a day.
1. Book on the official site
Best price guaranteed and secure payment. You get your confirmation straight away.
2. Get your instructions
Before you arrive we send you the address, directions, check-in time and your personal code.
3. Check in on your schedule
Type your code and you’re in: no front desk, no queues and no meeting anyone.
4. We’re with you
24/7 phone support and, at many properties, Smart Lockers to leave your luggage free of charge.
Questions
When do I get my code?
Before you arrive, by email and message, together with the address, directions and check-in time.
What if I arrive late at night?
No problem: you type your code and you’re in, at whatever time you arrive from check-in time onwards.
And if the code doesn’t work?
Call us: we’re on the phone 24 hours a day and we’ll sort it out on the spot.
Can I leave my luggage?
Yes, at the properties with Smart Lockers: free lockers if you arrive early or leave later.